Creating A Culture Of Care In 2024 with Claire Harrison
This week, we are joined by Claire Harrison, the Head of People at Burnetts, one of the biggest law firms in Northern England. Claire has had a broad career having previously worked as a project management and secondary school teacher. She is using all her previous work experience to help people find a better work-life balance in her capacity as the head of HR.
Claire is passionate about improving employee engagement and is here today to share how she is creating a culture of care for both employees and the business.
Here are the highlights:
(06:53) Change in any organisation can only happen if you've got senior management buy in.
(13:12) People appreciate the fact that they are being paid a good salary for what they do
(14:47) At the end of the day being a good manager is just all about caring!
(22:03) If you invest in your staff, you get the returns.
(28:09) You’ve got to speak the same language as the people who are listening
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